AI That UnderstandsYour Network
GSNOC's AI layer is trained on telecom context. Ask questions in plain English, get root cause explanations, classify fraud, and generate shift handoff reports — without writing a single query.
Natural Language Query
Type a question like "show me all calls to the UK that failed in the last hour" and GSNOC translates it into a partitioned CDR query, runs it, and returns results — no SQL, no filters to configure.
Root Cause Analysis
When an alert fires, ask GSNOC what caused it. The AI correlates detection engine outputs, CDR patterns, and carrier history to produce a plain-English explanation of the most likely root cause.
Fraud Classification
Submit a set of CDRs or a carrier report and GSNOC's AI classifies the fraud type — FAS, call stretching, wangiri, or TDoS — with a confidence score and supporting evidence from your own data.
Shift Handoff Reports
Generate a complete shift handoff summary with one click. GSNOC pulls the last 8 hours of alerts, resolutions, open tickets, and quality trends into a structured report ready to paste into your handoff channel.