Built for Carrier-Grade Operations
GSNOC is the only platform that combines real-time network monitoring, CDR analytics, carrier CRM, and 9 purpose-built detection engines in a single unified system.
Core Platform
Every tool your NOC team needs to operate, manage, and optimize a carrier-grade VoIP network.
Unified Dashboard
A real-time command center showing network health, attention panel with active alerts, live traffic charts, and a route matrix. Designed to give your NOC team instant situational awareness.
CDR Browser
Search and filter millions of call detail records in milliseconds using partition-optimized queries. Drill into individual calls, export results, and correlate events across carriers.
Carrier Management
Full lifecycle carrier CRM with contact management, contract tracking, SLA definitions, and automated health scoring. Keep every carrier relationship documented and actionable.
Ticketing System
AI-assisted carrier ticketing with SLA enforcement, escalation rules, and two-way email integration. Log, track, and resolve carrier issues without leaving GSNOC.
AI-Powered Tools
Natural language CDR queries, AI email drafting for carrier communication, automated root cause analysis, and shift handoff summaries — powered by large language models trained on telecom context.
Statistics & Analytics
Deep traffic analytics including ASR, ACD, and MOS trends over time. Codec distribution charts, SIP response code breakdowns, and per-carrier traffic comparisons.
Route Management
Visualize and manage your routing topology. Track route health, monitor failover paths, and get alerts when preferred routes degrade below threshold.
Detection Engines View all
Nine specialized engines running continuously across your traffic — catching fraud, quality issues, and anomalies in real time.
Quality Thresholds
Continuous monitoring of ASR, MOS, PDD, jitter, and packet loss against configurable per-carrier thresholds. Alerts fire the moment a carrier breaches SLA.
FAS Detection
Detects False Answer Supervision fraud by combining CDR signals with audio analysis. Flags carriers generating revenue from unanswered calls.
Call Stretching
Identifies duration padding fraud where billing time exceeds actual conversation. AI classification filters legitimate edge cases from deliberate manipulation.
Fraud Scanner
Per-call audio-based fraud scoring using acoustic fingerprinting and signal analysis. Catches fraud patterns that CDR-only systems miss entirely.
Loop Detection
Automatically detects routing loops across carrier interconnects. Traces call paths in real time and alerts when a call traverses the same carrier more than once.
CBA
Call Behavior Analysis engine detecting CLI flooding, wangiri callbacks, TDoS attacks, and sequential dialing patterns — protecting your infrastructure and your customers.
MQA
Media Quality Analysis uses rolling baselines to detect statistical anomalies in call quality. Catches gradual degradation before it becomes a customer-impacting outage.
PDD Anomaly
Post-dial delay monitoring with hour-of-day and day-of-week baselines. Distinguishes genuine carrier degradation from expected traffic patterns.
SIPMON
SIP signaling health monitoring that tracks registration failures, OPTIONS timeouts, and carrier-level degradation signals — separate from call quality metrics.
See every feature in action
Request a live demo and we'll walk you through the full GSNOC platform with your own traffic data.